Refund Policy
Refund Policy for Student Life
We strive to deliver top-quality writing services, but in the rare event of issues or errors, customers may request a refund. Our comprehensive refund policy outlines the circumstances under which refunds are applicable. Please review the following conditions to understand your rights:
- Customers can request a refund only by submitting a failure report from their institution.
- A refund is applicable if the paper has not been delivered at all.
- If the deadline has passed and the essay is no longer useful, a full refund will be issued.
- If the content contains over 30% plagiarism, despite the provision of a Turnitin report (excluding data, finance, and calculation work), a refund may be granted.
- The refund process may take up to seven working days.
- Conversion fees and other charges may be deducted from the refund amount.